Before
We could see activity, but not always what was finished
The report did not make it easy to see what problem we were working on, what was finished or what decision we needed next. Explanations were spread across conversations.
Ettevõtluskeskus case · AMOS development
Plenty of activity. But what is actually finished?
There are plenty of reports, but what is actually finished and what do you need from me? That question also came up in our own AMOS development work at Ettevõtluskeskus.
What we noticed in our work
At Ettevõtluskeskus, we are currently developing AMOS with people and AI agents. Reports showed what we had done, but it was not always clear what was actually finished or what decision we needed from the owner next. Explanations for decisions sometimes stayed in different conversations. That made it harder to see whether we were on track and what to do next.
We agreed that each piece of work should make clear why we are doing it, who makes the next decision and how we will know it is finished. AI can speed up work, but a person needs to check the result and decide what to do with it.
Current agreements
Clearer work and next decisions
In our development work, we agree what matters most, who makes the next decision and how we will know the work is finished. We are putting these agreements into practice step by step.
Four simple questions
The problem: what needs attention, and why does it matter?
The decision: who can decide what happens next?
Done: how will we know the work is finished?
Next time: what will we do differently based on what we learned?
These questions help separate activity from finished work, show who can decide and make the next step clearer.
AI can help. People check and decide.
AI can help find information, draft options or speed up a task. A person checks the answer, decides whether it fits and is responsible for what happens next.
This is an ongoing case about our own AMOS development work at Ettevõtluskeskus. “Before and after” compares working agreements; it does not show a measured business result. We have not measured effects on money, time or the whole organization.
Start with the work in your business
In a first conversation, we talk about the problem in your business, why it matters, who can decide on changes and what work the next step would involve. Once we understand the situation, we agree the right work and its cost.